top of page

Find out about Riverside's policies which have all been adopted by the Main Committee and are reviewed regularly.


Tracy McClelland

Welfare Officer


I am a teacher at a local primary school and am pleased to be the Welfare Officer for Riverside Tennis Club. We want everyone to feel safe and happy at our club, so please contact me on with any welfare questions or concerns you may have.

If you prefer, you can also contact the LTA directly via this link, register a concern.


Safeguarding Update 1 May 2023

Mini Tennis Lessons


We take our safeguarding responsibilities very seriously at Riverside  however please note that once your child's lesson ends we ask that you collect them from the courts as we cannot take responsbility for them once the next lesson is underway and the car park can get very busy.

Court Bookings For Juniors

We love to see our juniors booking courts and playing at Riverside however please note that Clubspark does not allow children aged under 16 to book courts themselves.  Parents/guardians need to be responsible for the children booked onto these courts as the club is unable to supervise their activities or guarantee their safety particularly at quiet times.

Contact the LTA Direct to Register A Concern

If you prefer, you can now contact the LTA directly to register a concern by clicking here.

Code of Conduct

As a member of Riverside Tennis Club, you are expected to abide by the following club rules. Persistent breaches may result in loss of membership.

  • Participate within the rules and etiquette of tennis.

  • Respect your opponents and coaches, umpires, referees and their decisions.

  • Respect fellow club members. All members have a duty to make new members and visitors feel welcome; help us keep our reputation for being a friendly club.

  • Wear recognised sports clothing and sports shoes with non-marking soles.

  • Wear, or be able to produce, your shoe tag – it shows you are entitled to use the courts.

  • If you bring a playing visitor to the club, you are responsible for signing them in.

  • Follow the rules of the peg board at club play sessions. All members with a peg are equally entitled to club play. Existing members should make a point of including new members, juniors and visitors.

  • Treat all club property and equipment with respect and tidy/clean up after yourself before you leave.

  • Keep to agreed timings for training and competitions or inform the coach/team captain if you are going to be late.

  • Coaching/buddy hitting activities must only be undertaken by coaches and tennis leaders approved by the club committee.

It is unacceptable for anyone on club premises to behave dangerously or inappropriately, or in a way that distracts those coaching or playing tennis, or that could cause damage to club property. Members are responsible for the behaviour of anyone they bring to the club.

Riverside Tennis Club is fully committed to safeguarding and promoting the well-being of all our members. The club believes it is important that everyone associated with the club should, at all times, show respect and understanding for the safety and welfare of others. Members are encouraged to be open at all times and share any concerns or complaints that they may have about any aspect of the club with a member of the club committee.

Download our policies to read them. All attachments can be found below.


Safe Guarding Policy

Diversity and Inclusion


Feedback Policy




Data Protection

Volunteer Policy

Complaints Policy







Photography & FILMING

Safe Recruitment

Advertising: Riverside Tennis Club uses appropriate ways to advertise for volunteers, through the Clubhouse notice board, email, newsletters and other informal channels, guided by the principles promoted by the LTA regarding safe recruitment. 

Selection: Potential volunteers meet with a member of the Committee to discuss suitability for the role and to ensure their clear understanding of the Club’s commitment to a safe and inclusive tennis environment. The selection process aims to ensure that volunteers have the right skills for the role allocated and will support our aim to provide a safe, inclusive and fun environment for all our members and visitors.

Criminal Records checks: Riverside Tennis Club  follows LTA safe recruitment and best practice guidance, ensuring that everyone who works unsupervised with children, young adults and at-risk adults has an enhanced criminal records check. Riverside wants to ensure these groups are safe from harm and have an enjoyable tennis experience.

 Coaches’ qualifications: all our coaches are LTA accredited - To help create a safe and inclusive tennis environment for all children and adults, the Club has a Welfare Officer who has attended the relevant LTA Safeguarding training and has the relevant skills to undertake the role. Information about the Welfare Officer is prominently displayed on Riverside’s notice board and website.


All Riverside’s volunteers, coaches and members are bound by its Safeguarding Policy and its Code of Conduct.



We are al ways looking at ways to improve the programme of activity to ensure all ages and abilities are catered for, including coaching, competitive (internal and external) and social opportunities. There are currently the following opportunities available to members to offer constructive feedback:

  • AGM (Annual General Meeting)

  • Committee members (email or in writing, see details below)

  • Annual anonymous member survey

  • Leaver's survey

  • Suggestion box located on the notice board

  • Email us

bottom of page